Contact Us
We are here to help. Whether you have a question about something you read on this site, want to flag an error, or simply need a bit of guidance, our team reviews every message we receive and aims to respond within one working day.
How to Reach Us
The quickest way to get in touch is by email. Send your message directly to [email protected] and include as much detail as you can. Clear, specific messages help us give you a faster, more useful reply.
What You Can Contact Us About
- Content questions — If something on the site is unclear or you would like more detail on a particular topic, let us know.
- Factual corrections — We take accuracy seriously. If you spot outdated or incorrect information, please point it out and we will investigate promptly.
- Editorial suggestions — Have an idea for a topic you would like us to cover? We welcome reader input when shaping future content.
- Partnership and advertising enquiries — If you represent an organisation and would like to discuss a working relationship, email us with a brief outline of what you have in mind.
- General feedback — Positive or critical, honest feedback helps us improve. We read it all.
A Few Things to Keep in Mind
We are an editorial team, not a customer support service for any third-party platform. If you are experiencing an issue with an account, payment, or service on an external site, you will need to contact that provider directly. We are not able to intervene in those situations on your behalf.
We also cannot offer personalised legal, financial, or gambling-related advice. Our content is intended for general informational purposes only.
Response Times
We aim to reply to all emails within one business day, Monday to Friday. Messages sent over the weekend or on public holidays will be picked up at the start of the next working week. If your query is time-sensitive, please say so in the subject line.
Responsible Use of This Site
If you or someone you know is struggling with gambling-related harm, please reach out to a dedicated support organisation. We encourage all readers to engage with this site's content responsibly and to seek professional help when needed.
We look forward to hearing from you at [email protected].